How quickly can you set up live chat on my website?

We can have your live chat button live on your website within 2 days. The setup process is simple - we add the software to your site and brand it with your colors and logo.

Are your chat agents based in the UK?

Yes! All our live chat agents are based in the UK and work in-house. We pride ourselves on providing a human-to-human service with real people, not bots.

What is your pricing model?

Our pricing is customized based on your specific needs, including the volume of chats, coverage hours, and required integrations. We offer flexible plans from Starter to Enterprise levels.

What happens if I'm not satisfied with the service?

We offer a satisfaction guarantee. If we do not increase your customer satisfaction within three months, we will not charge you again until we do!

Is there a free trial available?

Yes! We offer a zero-commitment free trial so you can experience our service firsthand.

Live Chat Factory | Full 360° Customer Service Suite

Live Chat Factory