Call 07504 512287

Woo buy
Digital Customer Service

Good Customer Service Means Money in the Till

Conclusion: Transforming your customer service department powerhouse requires a strategic approach. By implementing cross-selling and upselling techniques, offering premium support services, leveraging self-service options, gamifying customer support, and fostering collaboration across departments, you can unlock the true potential of your customer service interactions.

Read More »


Imagine if you had an experienced team of customer service experts on your website ready to answer your customers queries or qualify more leads and sales through live chat?

Read More »

Today is the day

First time blogger, great at Live Chat Hi my name is Karen Levett and I am the founder of the Live Chat Factory (LCF). I’m

Read More »
Live Chat

What is Live Chat?

If you are in business, you will have most likely heard of live chat or web chat. We all seem to be using live chat, even when we don’t

Read More »
Digital Marketing

Your customers have gone digital

Digital transformation is continuing. According to a report by KPMG 80% of customers intend to stay with digital channels they have become familiar with. Even

Read More »

Web based businesses

I am constantly online with my business. I support businesses 24/7 with a mix of Live Chat Agents and Chatbots. I came across this the

Read More »